What restaurants are up against
Florida's Department of Business and Professional Regulation, through its Division of Hotels and Restaurants, inspects public food service establishments. The division says an emergency closure follows an immediate threat to the public, that it reinspects within 24 hours of a closure, and that the establishment can ask for an earlier inspection. The restaurant violations guide explains the process.
Rodents come into restaurants through back doors left open, gaps under doors, pipe and conduit holes, roof penetrations and deliveries. They stay because kitchens have food, water and warm hiding spots under equipment.
A restaurant program puts a licensed technician on a schedule. Monthly visits are common, and busy kitchens or buildings with a history often go more often. Each visit checks every device, looks for new signs and leaves a written log the manager can show an inspector.
What a thorough job includes
Ask any provider whether the program covers:
- An initial inspection with a device map
- Exterior tamper-resistant stations around the building and dumpster area
- Interior traps in dry storage, under equipment and near back doors, never bait in food areas
- Door sweeps, gap sealing and screen repair, or a written list for your maintenance staff
- Scheduled visits with a written log left on site
- Recommendations on dumpster, grease bin and cardboard handling
- A response time for calls between visits
- The provider's FDACS license and certificate of insurance
Step by step
- Call to set up an inspection, ideally outside service hours.
- The technician inspects the kitchen, storage, dining room, exterior and dumpster area.
- You get a written program with visit frequency, devices and price.
- Devices go in and sealing work is scheduled.
- Regular visits check devices, update the log and flag sanitation issues.
- The provider reviews trends with the manager after each visit.
Want a technician to look at your place?Free call. You are connected with an independent provider near you.
(904) 593-1371Tap to callRestaurant rodent pressure in Jacksonville
Jacksonville's restaurant clusters each bring their own issues. Five Points and King Street in Riverside, San Marco Square and the shops along Hendricks Avenue, the Town Center at Atlantic and Neptune beaches, Beach Boulevard and the Jacksonville Beach pier area, and the Southside restaurant rows near the St. Johns Town Center all have shared dumpsters, older buildings or both.
Older storefronts in Riverside, Springfield and downtown have shared walls, old plumbing and basements or crawl spaces. A rodent problem next door moves easily.
Beach restaurants deal with sand, wind-driven trash and outdoor seating. Rats find food under decks and patios and come in through kitchen back doors.
Food trucks are licensed by the same state division. Their commissaries and storage spaces are where rodent problems start, so include those in any agreement.
Look up any restaurant's inspection history on the state's MyFloridaLicense.com inspection search before you sign on as a supplier or tenant.
Opening and closing checks for the kitchen
A pest program only covers part of the day. Kitchen staff are in the building the rest of the time, and a short daily check catches problems early.
At opening, look under the cook line, in dry storage and around the back door for droppings, gnawing or anything knocked over. Check any traps in view. Make sure the back door closed properly overnight and the door sweep is intact.
At close, get food off counters and into sealed containers, sweep and mop under equipment, take trash and cardboard out, and close the dumpster lid. Grease bins should be covered.
Write anything unusual in the pest log for the technician, with the date and spot. If an inspector asks what you do between visits, that log shows it. If a staff member sees a rodent during service, close the area off, tell the manager, and call the provider the same day.
Restaurant Rodent Control questions
How often should a restaurant be serviced?
Monthly is common. High-volume kitchens, buildings with a rodent history and restaurants in older shared buildings often go every two weeks.
Can bait be used inside a kitchen?
Most technicians use traps inside food areas and keep bait outside in locked stations. Ask what will be used and where.
Will a pest contract keep us from getting cited?
No contract guarantees an inspection result. A regular program, sealing and good housekeeping lower the risk.
What happens after an emergency closure?
DBPR says it reinspects within 24 hours, and the establishment can ask for an earlier inspection. Reopening depends on the violations being corrected.
Do food trucks need rodent control?
The truck itself rarely has rodents. The commissary and storage areas often do, and those should be part of the program.
Can service happen after hours?
Usually. Many providers schedule restaurant visits before opening or after close.
What should staff do if they see a rat during service?
Close off the area, tell the manager, note the time and spot in the pest log and call the provider the same day.
Related reading
What to say when you call
Your call goes to an independent rodent control provider serving Jacksonville. A two-minute description gets you a better answer on timing and price.
Tell them
- ✓Rats or mice, if you know. Rice-grain droppings point to mice; droppings a quarter inch to half an inch long point to rats.
- ✓Where you see or hear them: attic, soffit, walls, kitchen, garage, lanai, pool cage or yard.
- ✓How long it has been going on and whether it is getting worse.
- ✓The building: block-and-stucco ranch on a slab, older wood-frame house on piers, townhome, condo, apartment, restaurant or warehouse.
- ✓Your neighborhood or ZIP code and the best time for a visit.
- ✓What you have already tried, like snap traps, store bait or foam in a gap.
Ask them
- ?Is the company licensed by FDACS under Chapter 482, and will the technician carry a state ID card?
- ?Will the technician seal entry points, or only set traps and bait?
- ?What does the price include, and how many return visits are part of it?
- ?Can I get the plan and the quote in writing before work starts?
- ?What will be placed inside the house, and is it safe around kids and pets?
Set up a restaurant rodent program
One free call connects you with an independent rodent technician who works the First Coast. Ask for a written plan and quote before work starts.
(904) 593-1371Jacksonville, FL · Tap to call